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What we do

Growing up can be a difficult time.  Being adopted and growing up can also mean that young people have some tricky and often big feelings, that can lead to muddly thoughts and behaviours.  Our caring and friendly team of therapists at NEATS are specially trained to make sure you and your family get the right support and help you to develop and grow, feeling safe, happy, and loved.

At NEATS we ensure that young people who are not able to live with their birth families, grow up in safe and nurturing families, where they are able to develop to their full potential. 

We help young people to have positive self-esteem, be able to make friends and grow up in a family where fun and laughter are part of everyday life.


We encourage adopted young people to develop a positive sense of themselves and their past by safely exploring and understanding past traumatic experiences, so they can develop positive relationships within their family and friendships.

At NEATS, we believe the best way to do this is to ensure that adoptive families are provided with comprehensive and high quality support at the times that they need it.  We learn from what works, and ensure we continuously improve our service by remaining conversant of all research and good practice in the field of therapy and adoption.

How we do it

For the adopted young person 

We work with lots of young people who have, or have faced, similar difficulties.  Our skilled team of therapists will work with you to find the best way possible to help you.  We’ll find out what your goals are.  We’ll make it fun for you and make sure your sessions are effective.  We’ll let you know how long you will see us for and what you can do to help.  We will work together to find the best support to help you and we’ll help your family too.

For the adopted adult 

Our skilled team of therapists will work with you to find the best way possible to help you by carrying out an assessment of need.  We’ll work with you to help you understand and explore the way you are feeling.  We’ll help you to develop new coping strategies and find ways to manage stress.  We’ll support you in learning more about the lifelong effects of adoption. 


The approach we’ll take will be unique to you and based on your past thoughts and perceptions and how these affect your current behaviour and thoughts.


We understand that adopted adults may suffer from feelings of loss and grief, have problems with developing an identity, experience reduced self-esteem and self-confidence, may have increased risk of substance abuse and higher rates of mental health disorders, such as depression and PTSD.

Our working principles

  • Show respect for the individual

  • Focus on healing and growth

  • Demonstrate an exemplary understanding of the importance of positive attachments

  • Value the importance of listening and understanding

  • Provide the very best service to every young person and every adult we work with

Our Beliefs

  • We ensure the child’s welfare, safety and needs are at the centre of our work

  • Central to providing effective support services is to truly understand understand the individual child and/or adults needs, skills and strengths

  • Fun and play are important aspects of supporting in healing adoptive families

  • We empower and equip adoptive parents with the necessary therapeutic intervention tools, techniques and skills essential to their children and family healing


Our Commitment

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  • Ensure adopted young people grow up as part of a loving family, who can meet their needs during childhood and beyond

  • Assess young people and their families to establish any barriers that will prevent the young person or parent(s) in achieving their goals as a family

  • We ensure our services promote equality and do not discriminate against anyone on the basis of their age, marital status, gender, sexual orientation, disability, ethnic origin, religion or culture.

  • Ensuring all our therapeutic services take into consideration current research and best practice in the field of adoption support

  • Ensuring we incorporate creative and fun aspects in our support services

  • All staff working with NEATS are appropriately qualified, skilled, experienced, supervised and supported in carrying out their responsibilities.  They are committed to continuous improvement and continuous professional development 

  • We work collaboratively with our service users throughout the therapy intervention process, involving and consulting in both the delivery and development of services

  • We maintain confidentiality and security of all records and information regarding adoption, not only for the service user, but also in line with GDPR guidelines

  • We work with the whole family network, as we recognise the importance of the support that family and friends provide to the adoptive family

  • We work collaboratively with local authority adoption, permanency and fostering teams to ensure our services remain consistent with and achieve their requirements.  

  • Working collaboratively with schools, to ensure a joined up approach to support the young person with their trauma and attachment difficulties.  By empowering schools with such understanding of trauma and attachment, we know they are better able to provide education in a way our young people can access and thrive.